Terms of service
Terms of Service
Last updated: August 3, 2026
Welcome to Apex Heat. These Terms of Service govern your access to and use of our website, products, content, and related services.
By visiting our website, creating an account, submitting information, or purchasing a product, you agree to be bound by these Terms of Service and any policies referenced within them. If you do not agree with these terms, please do not use our website or services.
1. Overview
This website is operated by Apex Heat. Throughout the website, the terms “Apex Heat,” “we,” “us,” and “our” refer to Apex Heat.
Apex Heat provides this website, including its information, products, tools, and services, subject to your acceptance of these Terms of Service.
2. Business Information
Apex Heat is an independent United States–based retail business offering heated apparel, cooling gear, portable power products, seasonal comfort equipment, accessories, and related goods.
Business Name: Apex Heat
Business Structure: Sole Proprietorship
Operating Location: North Dakota, United States
Apex Heat may sell products manufactured, supplied, or fulfilled by independent third parties. Unless expressly stated otherwise, Apex Heat is not owned or controlled by the manufacturers represented on this website.
3. Eligibility and Online Store Terms
You must be at least the age of majority in your state, province, or country of residence to use this website or make a purchase.
By using our website, you agree that you will not:
- Use the website or its products for an unlawful purpose
- Violate any applicable law, regulation, or third-party right
- Transmit malicious code, viruses, or harmful software
- Attempt to interfere with the security or operation of the website
- Use false, misleading, or fraudulent information
A violation of these Terms may result in the suspension or termination of your access to our services.
4. Product Information
We make reasonable efforts to provide accurate product descriptions, images, specifications, sizing information, prices, and availability.
Many product specifications and performance details are supplied by the manufacturer. Actual results may vary based on product settings, fit, usage, environment, maintenance, operating conditions, and other factors outside our control.
Product images are provided for reference. Colors, finishes, dimensions, packaging, and other details may appear differently depending on your screen, product updates, or manufacturer changes.
We reserve the right to correct inaccurate product information, update descriptions, or discontinue products without prior notice.
5. Prices and Availability
Product prices, promotions, discounts, and availability may change without notice.
We reserve the right to:
- Change product prices
- Limit quantities available for purchase
- Correct pricing or listing errors
- Discontinue a product or promotion
- Refuse or cancel an order when necessary
If an order is affected by a material pricing or availability error, we may contact you for instructions or cancel the affected item and issue an appropriate refund.
6. Orders and Order Acceptance
Submitting an order does not guarantee acceptance. An order is accepted after payment has been authorized and the order has entered fulfillment.
We may refuse, limit, or cancel an order for reasons including:
- Product unavailability
- Pricing or listing errors
- Suspected fraud or unauthorized payment activity
- Incorrect billing or shipping information
- Orders placed for unauthorized resale
- Restrictions imposed by a manufacturer, supplier, or carrier
If we cancel a paid order, the affected amount will be refunded to the original payment method.
7. Billing and Account Information
You agree to provide current, complete, and accurate billing, shipping, contact, and payment information for every order.
You are responsible for reviewing your order details before completing checkout. Apex Heat is not responsible for delays or delivery problems caused by inaccurate information supplied by the customer.
We may contact you to verify an order or request additional information before fulfillment.
8. Shipping and Delivery
Products may be shipped from Apex Heat, a manufacturer, distributor, supplier, warehouse, or other fulfillment partner.
Shipping and delivery estimates are provided in good faith but are not guaranteed. Delivery may be affected by carrier delays, weather, inventory changes, holidays, address issues, supplier processing times, or events outside our reasonable control.
Customers are responsible for providing a complete and accurate delivery address. Additional charges resulting from an incorrect address, refused delivery, or unsuccessful delivery attempt may be the customer’s responsibility.
For additional information, please review our Shipping Policy.
9. Order Cancellations
Cancellation requests should be submitted as soon as possible.
An order may be cancelled if fulfillment has not yet begun. Once an order has entered fulfillment, been transferred to a fulfillment partner, or shipped, cancellation is no longer guaranteed.
Submitting a cancellation request does not confirm that the order has been cancelled. Apex Heat will provide confirmation if the cancellation is completed successfully.
10. Returns and Refunds
Returns, exchanges, cancellations, damaged-item claims, and refunds are governed by our Return & Refund Policy.
Customers must follow the instructions provided by Apex Heat before returning an item. Unauthorized returns may not be accepted or refunded.
11. Manufacturer Warranties
Certain products may include a warranty provided by the manufacturer. The coverage, duration, exclusions, and claim requirements of a manufacturer warranty are determined by the manufacturer.
Apex Heat may assist customers with locating warranty information or contacting a manufacturer, but Apex Heat does not control the manufacturer’s warranty decisions unless a separate written Apex Heat warranty is expressly provided.
12. Third-Party Manufacturers and Fulfillment Partners
Apex Heat works with independent manufacturers, distributors, suppliers, carriers, and fulfillment providers.
References to third-party brands, trademarks, products, or services do not imply ownership or control of those companies by Apex Heat.
We are not responsible for independent third-party websites, policies, services, or content. Any interaction with a third-party website is subject to that party’s own terms and privacy practices.
13. Optional Tools and External Links
Our website may provide access to tools, applications, payment services, tracking systems, or links operated by third parties.
These third-party services may be provided without warranties or control by Apex Heat. You should review the terms and policies of any third-party service before using it.
14. Reviews, Feedback, and User Submissions
If you submit a product review, photograph, comment, suggestion, testimonial, or other content, you confirm that:
- You own the content or have permission to submit it
- The content is accurate to the best of your knowledge
- The content does not violate any law or third-party right
- The content does not contain malicious, abusive, deceptive, or unlawful material
You grant Apex Heat a non-exclusive, worldwide, royalty-free right to display, reproduce, edit, and use submitted content for operating and promoting the business, unless prohibited by applicable law.
We may remove submissions that violate these Terms or are otherwise inappropriate.
15. Intellectual Property
The Apex Heat name, website design, original text, graphics, logos, photographs, and other original materials are owned by Apex Heat or used with permission.
Third-party product names, trademarks, logos, images, and materials remain the property of their respective owners.
You may not reproduce, distribute, modify, republish, sell, or commercially exploit website content without prior written permission from the applicable rights holder.
16. Personal Information
The collection and use of personal information through our website are governed by our Privacy Policy.
17. Errors, Inaccuracies, and Omissions
Occasionally, our website may contain typographical errors, inaccurate information, or omissions relating to product descriptions, specifications, pricing, promotions, availability, shipping, or other content.
We reserve the right to correct errors, update information, or cancel affected orders at any time, including after an order has been submitted.
18. Disclaimer of Warranties
To the fullest extent permitted by applicable law, the website and its services are provided on an “as is” and “as available” basis.
Apex Heat does not guarantee that the website will always be uninterrupted, secure, error-free, or available at all times.
Nothing in these Terms excludes warranties, protections, or rights that cannot legally be excluded under applicable consumer-protection laws.
19. Limitation of Liability
To the fullest extent permitted by applicable law, Apex Heat will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of this website, delays outside our reasonable control, or the misuse of a product.
Customers are responsible for reading and following all manufacturer instructions, warnings, care requirements, and safety information supplied with a product.
Some jurisdictions do not permit certain exclusions or limitations of liability. In those jurisdictions, our liability will be limited only to the extent permitted by law.
20. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless Apex Heat from claims, losses, liabilities, and reasonable expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another party’s rights.
21. Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law. The remaining provisions will remain in effect.
22. Waiver
A failure by Apex Heat to enforce any provision of these Terms does not waive our right to enforce that provision or any other provision later.
23. Entire Agreement
These Terms, together with the policies referenced on this website, constitute the entire agreement between you and Apex Heat regarding your use of the website and services.
24. Governing Law
These Terms are governed by the laws of the State of North Dakota and applicable laws of the United States, without regard to conflict-of-law principles.
Nothing in this section limits any consumer rights that apply under the laws of your place of residence.
25. Changes to These Terms
We may update these Terms of Service periodically. Changes will become effective when the revised Terms are posted on this website with an updated effective date.
Your continued use of the website after updated Terms are posted constitutes acceptance of those changes.
26. Contact Information
Questions about these Terms of Service may be sent to:
Apex Heat
Email: info@apexheat.co
Phone: 701-415-6864